Research Peptide Supply FAQ

Answers about research peptide orders, shipping rates, batch-specific testing, documentation, wholesale supply and contacting the Sulan Peptide team.

Questions about ordering and supply

How long does shipping take?

Current indicative transit times are 12–16 days for the USA and Canada, 5–7 days for Australia, and 10–14 days for the UK. Ask for European destination estimates. These are transit estimates, not guaranteed delivery dates, and exclude any additional testing or order preparation.

How are shipping rates calculated?

The cart shows the current shipping calculation for your selected items. Base USD shipping tiers decrease as order value increases; liquid items or specific products can add charges. Confirm destination availability and the final order details before payment.

Is a COA available for every item in stock?

Selected batches may have independent third-party testing. Some reports are arranged independently by customers or distributors. Current inventory may not match a historical third-party tested batch. Confirm the product, specification and batch before ordering.

Can you arrange batch-specific testing?

Batch-specific testing can be arranged on request through third-party laboratories in China for purity, peptide content, endotoxin and heavy metals. Testing scope and cost must be confirmed before testing. Third-party laboratory testing typically takes approximately 7–10 days after the laboratory receives the sample. Exact turnaround time depends on the testing scope and laboratory schedule.

Who submits samples for third-party testing?

Selected published references include samples independently submitted by customers or resellers. Confirm the report holder, tested material and batch. A report does not certify unrelated products or all current inventory.

What is the minimum order quantity?

The online catalog lists 10-vial sets. For trial quantities, wholesale orders or a different packaging requirement, contact the team to confirm the applicable minimum; no single custom-order MOQ applies to every product.

Do you supply wholesale buyers and resellers?

Yes. Send the product names, specifications, quantities, destination and documentation needs. We coordinate sourcing, manufacturing partners, quality requirements and account support for research supply.

Can I request private-label or custom labels?

Send your artwork, label specifications and quantities for review. Feasibility, minimum quantities, costs and lead time must be confirmed before an order is accepted; custom labeling is not automatically included.

Which payment methods are available?

We accept multiple payment methods including cryptocurrency, bank transfer, and other options depending on your region. Please contact us to discuss the most suitable payment method for your order.

What if customs holds my shipment?

Contact your official Sulan representative and provide the tracking number and any customs notice. After we verify that the shipment has been held or seized by customs, we will arrange a free reshipment.

How long does order processing take?

Processing depends on the requested stock, payment confirmation, documentation, custom labeling and any additional testing. Ask for a preparation estimate for your order; transit times start separately and are not processing-time commitments.

Discuss your requirements

For research and laboratory use only. Not for human consumption.